Rescue Alert's response center doesn't just call the police for you. We call all the family members on your list who have asked to be notified of an incident. Read what Goldia from California had to say, "Thank you, thank you. I feel as though you saved my life. The Paramedics came here, and the family was notified that I had been transferred to the hospital. They showed up and gave me a great deal of strength. Again, I thank you."
- Goldia, California
As you begin to research Personal Emergency Response Systems, you will find that many companies are not forthright with information about their products and services. The following is a comment from Louise Alima about our service.
"I do want to add that when I was searching for an alarm system for my mother, I called several places and looked on the internet. After calling and speaking with your representative, it was a no brainer---I chose Rescue Alert and have been very happy with it. Your rep was professional and very knowledgeable and the 2 times that we called to check the system, the operators were professional, and at the same time, cooperative and willing to help us. Thank you very much and I will most certainly recommend your company to others."
"I do want to add that when I was searching for an alarm system for my mother, I called several places and looked on the internet. After calling and speaking with your representative, it was a no brainer---I chose Rescue Alert and have been very happy with it. Your rep was professional and very knowledgeable and the 2 times that we called to check the system, the operators were professional, and at the same time, cooperative and willing to help us. Thank you very much and I will most certainly recommend your company to others."
- Anonymous
On December 10, 2004 at 2:02 P.M., the Response Center received a "panic" signal from a subscriber in Salt Lake City, UT. The Attendant answered the alarm signal but receiving no reply, proceeded to call the subscriber at home; when the subscriber was unable to answer the telephone, the attendant assumed the worst and began contacting the subscriber's responders. Responder one and two were not home, but Responder three - a daughter - agreed to go over immediately and check on the subscriber, with instructions from the attendant to notify the Response Center at arrival. At 2:16 P.M., the Response Center received a second "panic" signal from the subscriber's home. At this time, the attendant was able to make contact with the daughter, who requested an ambulance be called immediately. The daughter relayed that when she arrived her mother was on the floor and she was bleeding badly from a cut on her head. The EMD certified attendant dispatched EMS, and stayed on the line with the daughter to give pre-arrival instructions. When the EMS arrived, they determined the subscriber was suffering from a concussion and would need stitches - she was transported to St. Mark's Hospital and later transferred to a rehabilitation center to recover. The Subscriber's husband called Rescue Alert the next day to thank us for helping his wife. He told us he did not get home until late December 10th, and without her Personal Emergency Response System, his wife would have lain on the floor alone, bleeding, for hours.
- Anonymous
